Course code: 3066
Course type: Full time
Duration: 1 year
Level: 2
Site: Station Plaza
Start date: September 2012

The travel industry offers a world of career options, plenty of customer interaction and a lively and challenging work environment. Whether you’re looking to become a travel agent, a tour guide, a holiday rep, or to work for a cruise company or airline, the level 2 Diploma in Travel & Tourism will increase your understanding of the world of possibilities in an industry where no two customers or destinations are the same. Topics include worldwide destinations, UK tourism, customer service, selling skills, interpersonal skills, and working overseas as a holiday advisor. We have excellent facilities to support learning, including a simulated reservation system with which you can check flight availability and make bookings. Recognised by the industry and taught by experienced professionals, this City & Guilds course will significantly enhance your prospects of gaining a career.

What do I need?

Two grade Ds in English and Maths and two grade Es at GCSE or relevant level 1 qualification. Satisfactory completion of your existing studies.

How will I be assessed?

You will be assessed throughout the course through role play, online testing, paper-based assignments, short-answer question sheets and direct questioning.

What will I learn?

A sound understanding of what is required for a career within the travel Industry and the vital skills needed to work in travel.

What are my career opportunities?

The travel industry is packed full of exciting careers and opportunities,  and it is simply a matter of you choosing the career you want and us supporting you in achieving your goals and dreams.

Further Study?

Further study at level 2 specialising in Air Cabin Crew, progressing on to level 3 Travel and tourism or straight into employment.

Are there any extra costs?

Uniform is required for this course, plus approximately £200 to cover course-related trips and resources.