Solving Problems & Making Decisions

Course code: 9806
Course type: Part-time
Site: Ore Valley
Timetable: Tuesday 6.00pm - 8.30pm
Start date: 29/11/2011
Duration: 6 Weeks
Band A: £145.00
Band B: £0.00
Band C: £0.00

The Institute of Leadership and Management (ILM) Award in First Line Management is a concise qualification which gives an introduction to the basic skills, knowledge and understanding required by today's first line manager. The mandatory unit 'Solving Problems and Making Decisions' is designed to develop practical techniques for tackling managerial problems and making decisions from gathering and interpreting information through to the effective communication of outcomes. You will have the opportunity to research a problem and analyse a potential solution to improve your understanding and help you make effective decisions.